New Patients
New patients of all ages are welcome — including families who've just moved to the area. Here's what to expect at your first visit.
Step by step.
- 01
Book a time
Online, or give us a call — whichever's easier.
- 02
Fill in a short form
A few questions about your health, so we get to know you.
- 03
Check-up and clean
We'll have a good look, take X-rays if they're needed, and clean your teeth.
- 04
Talk it through
If anything needs doing, we'll explain your options and put the costs in writing first.
Why families choose us
We look at each person's needs carefully. If there's more than one way to treat something, we'll explain the pros and cons of each so you can make the right decision for you.
We book appointments long enough to avoid long waits, and we'll let you know if we're running behind. The waiting room has filtered water, magazines, and toys and games for the kids.
What to bring
- Your health fund card, if you have one
- Your Medicare card (for children eligible under CDBS)
- A list of any medicines you take
- Any recent dental X-rays, if you have them
Kids and the CDBS
Eligible children aged 0–17 can have basic dental care bulk-billed through Medicare's Child Dental Benefits Schedule.
Health funds
We're a preferred provider for HBF, HCF, HIF, nib and CBHS, and you can claim with HICAPS at the desk.
Payment options
For bigger treatments, ask us about ways to spread the cost.
Good to know
Are you taking new patients?
What if I have a dental emergency?
How often should we come in for a check-up?
When should my child first see a dentist?
Can I claim on my health insurance?
Book your first visit
Book online whenever it suits you, or give us a call and we'll find a time together.